Save Time

The time burdens inherent in managing and delivering a benefits program have never been greater. The latest innovations (consumerism, voluntary benefits, multiple plans and carriers, etc.) can certainly help your bottom line, but they can also make you feel like you have no time for your other responsibilities, let alone time for developing new strategies.

As an Enterprise Momentum client you will automatically receive the following services to help relieve day-to-day HR needs while gaining more time in your day to focus on the future.

  • Core Services Client Calendar™
  • Mercer Concierge
  • Mercer Select
  • Health Advocate Employee Call Center
  • Online Employee Communications Portal
  • Enrollment Support

Core Services Client Calendar™

Core Services Client Calendar - Our commitment is assured by virtue of the Mercer trademarked Core Services Client Calendar™. This Calendar provides you with insight into how current clients experience and leverage the Mercer difference. Our Calendar is a road map that blends a customer tested mix of expertise, tools, topics and timing to deliver on our four point value proposition.

Core Services Client Calendar

Mercer Concierge

Mercer Concierge - Mercer Concierge provides Enterprise Momentum clients access to a toll-free telephone number staffed by Mercer Benefit Specialists who can answer routine benefits compliance and administration questions regarding eligibility requirements and coverage details. Additional support is provided for general questions relating to COBRA, Section 125, HIPAA, standard compliance notices, and domestic partner coverage inquiries (including general information on tax rules).

Enterprise Momentum clients utilizing Mercer Concierge will receive service during the hours of 8:00am-4:30pm CST Monday-Friday.

For more information, click here.

Mercer Select

Mercer Select - You can find the latest benefit news on Mercer Select, a proprietary Web site that is provided to all Enterprise Momentum clients. Content is refreshed daily and includes top stories on important news from around the world and nation, Mercer-prepared publications, articles from HR-focused periodicals, summaries of health care and group benefit plan administration needs, plus much more.

Health Advocate

Health Advocate Employee Call Center - As the leader in health care advocacy, Health Advocate takes your employees calls so you won't have to get involved in private health information.

Health Advocate is available to your employees (including spouses, children, parents and parents-in-law) 24 hours a day / 7 days a week to help:

  • Find the best doctors, hospitals and other leading healthcare providers
  • Arrange and schedule appointments with providers, especially with hard to reach specialists
  • Save money on healthcare bills
  • Sort out claim questions, billing and payment arrangements and related administrative issues
  • Navigate within an insurance company to help obtain approval for eligible benefit services
  • Obtain unbiased healthcare information to help make an informed decision

Online Employee Communications Portal

Online Employee Communications Portal - Through our partnership with Benergy, our experts in the Mercer Administration Center will set up and maintain an online portal that houses all of your benefit information, including print-ready benefit summaries, plan booklets, and frequently used forms. It will also include links to your carriers' Web sites so that employees can find a network doctor or research prescription drug options. With 24/7 Internet access to information, your employees will have everything they need, when they need it most, at their fingertips.

Enrollment Support

Enrollment Support - Need help preparing for the dreaded open enrollment meetings offered to your employees? With your dedicated Enterprise Momentum team, you'll gain assistance with preparation of meeting day material, including tips on what works best. Mercer colleagues have performed hundreds of meetings in just as many varied industries. Customers can also enjoy convenient online enrollment through EasyEnroll™ at competitive rates. Your access to this experience will help you gain insight into the best approach and process to make your job easier.